What it is
In AI Visibility, prompts are the questions or queries sent to AI engines. Topics group related prompts so you can analyze their performance together.
Prompt: The exact question sent to an AI engine
Topic: A strategic category used to organize related prompts
Together, prompts and topics form the basis of AI Visibility tracking.
Unlike traditional SEO keyword tracking, AI Visibility uses natural-language prompts that reflect how someone might ask a question in an AI tool.
For example:
“What is the best CRM software for small businesses?”
“Top project management tools for remote teams”
“Is [brand] better than [competitor]?”
Why it matters
AI search is prompt-driven rather than keyword-driven.
The wording and context of a prompt can influence:
Which brands the AI engine mentions
How brands are positioned in the answer
Which sources are cited
The sentiment used to describe a brand
Small wording changes can produce different results. A clear prompt and topic structure helps you interpret those results consistently.
Topics help you:
Segment visibility by strategic theme
Compare performance across product areas
Identify where your brand is strong or missing
Review competitor presence by category
Keep reporting organized as you add more prompts
Prompts determine what is measured. Topics make the results easier to analyze.
What is a prompt?
A prompt is the exact query that AI Visibility sends to a selected AI engine.
Each prompt can include:
One or more AI engines
A region, where supported
An update schedule
An optional topic
Tags for additional organization
The system captures the AI-generated answer and uses it to analyze your brand’s presence, including named brands, placement, citations, and sentiment.
Prompts are engine-specific
The same prompt can be tracked across multiple AI engines.
For example, you may track:
“What is the best CRM software for small businesses?”
in ChatGPT, Gemini, Perplexity, and Google AI Mode.
Each engine can return a different answer, name different brands, or rely on different sources. Tracking across engines helps you understand where your brand is visible and where it needs improvement.
Prompt update schedules
When adding a prompt, choose how often it should run:
Every day
Every 2 days
Every week
Every 2 weeks
Manual
Choose a schedule that matches the importance of the prompt and the pace at which you need data.
For example, daily tracking may suit high-priority commercial prompts, while weekly or every-two-week tracking may suit broader research prompts.
Manual prompts only run when you trigger them.
What is a topic?
A topic is a strategic grouping of related prompts.
For example, you might create a topic called CRM software and add prompts such as:
“Best CRM for startups”
“Affordable CRM tools for small businesses”
“HubSpot vs Salesforce comparison”
Topics let you view the combined performance of related prompts instead of reviewing every prompt individually.
A prompt can belong to one topic at most.
Topics are scoped to the specific AI Visibility domain and are shared across its engines and regions. This means the same topic structure can be used consistently throughout that domain’s reporting.
How prompts and topics work together
When you add a prompt, you can assign it to a topic, select the AI engine or engines, choose a region where available, and set its update schedule.
The system then:
Runs the prompt on the selected AI engine
Captures the generated answer
Detects named brands and supporting sources
Records answer-level data for the run
Includes the result in prompt-level and topic-level reporting
This gives you several ways to analyse performance:
Prompt level: How your brand performs for one specific question
Topic level: How your brand performs across a strategic group of prompts
Engine level: How performance differs between AI engines
Brand level: Your overall visibility across the selected prompts and timeframe
How AI prompts differ from SEO keywords
Traditional SEO tracking focuses on ranking positions for keywords in search results.
AI Visibility tracks how brands appear in generated answers.
Traditional SEO tracking | AI Visibility tracking |
Tracks keywords | Tracks natural-language prompts |
Measures rankings in search results | Measures brand presence in AI-generated answers |
Focuses on URLs and SERP positions | Includes brands, placement, citations, and sentiment |
Results are usually more consistent | Answers can vary between runs and engines |
AI engines interpret meaning and context, not just exact wording.
For example, these prompts are related but may produce different answers:
“Best CRM software”
“What CRM tool is best for startups?”
Use prompt wording that reflects the questions your prospective customers are likely to ask.
Adding and organizing prompts
You can add prompts in three ways:
Add prompts: Add prompts manually
Quick start: Start from suggested topics and prompts for your domain and industry
Bulk import: Upload prompts and their configuration from a CSV file
You can assign a topic while adding prompts or update the topic later from the Prompts screen.
Tags provide an additional way to filter and organize prompts across topics. For example, you might use tags for campaign, market, priority, funnel stage, or audience.
What to expect
Variation between AI responses is normal.
A prompt may produce different results across runs because AI engines can vary their wording, brand selection, citations, and source use.
You may notice that:
Some prompts produce citation-heavy answers
Some prompts list several competing brands
Some answers name your brand but do not cite it
Some engines show your brand more consistently than others
Competitor visibility can differ by prompt and engine
Review trends across multiple runs rather than relying on a single answer.
Best practices
Group prompts into clear, business-aligned topics
Give each prompt one meaningful topic
Use natural language that reflects real customer questions
Avoid adding minor variations of the same prompt unless you want to measure them separately
Track important prompts across multiple AI engines
Use tags for flexible reporting across campaigns, markets, or priorities
Review individual prompt answers before expanding your tracking set
Revisit your topic structure as your product, audience, or strategy changes
A thoughtful prompt and topic structure makes it easier to identify where your brand is visible, where competitors are stronger, and which areas need attention.

