What it is
Shared Access lets you invite additional users to your Keyword.com account without sharing your credentials. Each person receives a secure, one-time invitation link by email and uses their own login.
Shared Access also lets you assign a role and limit access to specific Google SERP Projects.
Why it matters
Shared Access helps you collaborate without:
Sharing your personal password
Giving everyone full administrative access
Creating and distributing temporary passwords
Risking accidental changes to settings or data
You can invite multiple people at once, monitor pending invitations, and review when each member last signed in.
How access works
Members receive an email invitation
When you invite someone through Shared Access:
Keyword.com sends a secure, one-time invitation link to their email address.
The invitation expires automatically if it is not accepted.
You can see which invitations are still pending.
You can resend or revoke a pending invitation at any time.
Invited members can accept the invitation and access their account using their Google or Microsoft login.
Invite multiple people at once
You can invite multiple people in one action. Enter or paste their email addresses, separated by commas or new lines, and assign a role before sending the invitations.
Types of permission
Access | Permissions |
Viewer | Can view data Cannot edit or delete anything |
Member | Standard add-on user Can view and edit (within the areas they have access to) |
Admin | Can modify account settings Can manage members and access Full access to settings and billing |
Optional restriction by Google SERP projects
You can restrict Viewers and Members so they can only view/manage certain Google SERP Projects.
If you set specific Groups, the user will only have access to those Groups
If you leave the Groups field blank, the user will have no restrictions (they’ll see everything their permission level allows)
How to invite members
Go to Account Settings > Team Access
Click +Invite People
Enter or paste one or more email addresses. Separate multiple addresses with commas or new lines.
Choose Admin, Member, or Viewer.
If needed, select the Google SERP Project Groups the members can access.
Send the invitations.
Each person receives a secure, one-time invitation link by email.
⚠️ What happens if the same email exists as a regular account and an invited user?
If there is both:
a regular Keyword.com account, and
an invited user
…with the same email address, Keyword.com will first try to authenticate the regular account, and then the invited user, using the provided email/password combination.
Managing invitations and members
From Settings > Shared Access, you can:
See who has accepted an invitation
Identify invitations that are still pending
Resend a pending invitation
Revoke a pending invitation
Change an existing member’s role
Remove a member’s access
Review when each member last signed in, including members who have never signed in
Changes to an existing member’s role or access take effect immediately.
How to share access to someone who already has a Keyword.com account
If the person already has a regular Keyword.com account under the same email, you can still add them as an invited user using plus-addressing.
Example:
If their email is
[email protected]Add them as
[email protected]
Keyword.com will treat it as a distinct login for the invited user.
Changing the primary account email/owner
At this time, the primary login email for an account cannot be directly edited.
If you need to change the main account email, the recommended approach is to create a new Admin user and disable the old one.
Step 1: Add a new admin user
Click your avatar (top right)
Go to Account Settings
Open the Team Access tab
Invite the new email address.
Select Admin and leave the project restrictions empty.
Send the invitation.
Wait for the new Admin to accept the invitation.
Step 2: Disable the old account
Once the new Admin has full access:
Disable the original account
Disabling an account:
Prevents login attempts
Prevents password resets
Preserves all project data
Best practices
Use Viewer for stakeholders who only need to review data.
Use Member for teammates who manage day-to-day work.
Reserve Admin for people who need to manage settings, billing, members, and access.
Restrict access to specific Google SERP Project Groups when working with clients or external partners.
Review pending invitations and revoke any that are no longer needed.
Review members and their last sign-in dates regularly.
Remove access when someone leaves your organization or no longer needs the account.