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Account & Workspace Basics

Understand how accounts and workspaces are structured in Keyword.com and how data is organized across teams.

Updated this week

What it is

Keyword.com has two distinct work areas in a single app:

  • Google SERP Tracker

  • AI Visibility Tracker

Shared settings (users, access, billing, subscription) work across both, but feature settings are isolated per tracker.


How the app is structured

Shared across the app:

  • User identity & login

  • Team access & permissions

  • Billing & subscription

  • Organization settings


Separate work areas

1. Google SERP tracker

  • Keyword Ranking Table (Google SERP keywords)

  • SERP-specific settings (alerts, Project currency, Date Format, PDF schedules)

  • Google integrations

  • SERP dashboards

  • ViewKey branding

  • API


2. AI Visibility tracker

  • AI visibility keyword lists

  • Prompt settings & AI sources

  • AI dashboards & trends


Subscriptions

Users can subscribe independently to:

  • Google SERP Tracker

  • AI Visibility Tracker

Each subscription can be active on its own or together.


User & access permissions

Keyword.com supports role-based access and shared access so you don’t have to share credentials.

How shared access works

  • You invite users by email and assign permissions.


Permission types (explained)

Permission

What it allows

View Only

Can see data but cannot edit anything.

Add-on User

Standard user: view & edit categories/projects they have access to.

Admin Access

Full control: modify settings, manage users & access, and perform all edits.


Quick steps to add a user

  1. Go to Settings > Shared Access

  2. Click + New User

  3. Enter email, temporary password, choose permission level and project limitations

  4. Click Save

💡 Note: Shared users do not share your login credentials.

If an email is already associated with a Keyword.com account, the system handles authentication without duplication.


Best practices

  • Give View Only to stakeholders who need visibility but shouldn’t change configs.

  • Use Add-on Users for team members who manage keywords and alerts.

  • Reserve Admin Access for workspace owners or operational leads.

  • Review access regularly, especially when people leave or change roles.

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