What it is
It is meant to help you quickly understand:
How your data is protected
What data we store
How long we keep it
What happens when you cancel
This page is not a legal document. The full, governing document is our Privacy Policy.
What this page covers
This summary applies to both Google SERP Tracker and AI Visibility Tracker.
It explains:
How we secure your data
What data we collect and why
How data is stored and processed
Data retention and deletion
How Keyword.com staff can access data
It does not explain:
User roles or shared access (see User & Access Permissions)
Product features or tracking logic
How we keep your data secure
We use standard, modern security practices to protect customer data.
In simple terms:
All data is encrypted when sent and when stored
Our systems run on secure cloud infrastructure
Internal access is restricted and logged
We actively monitor systems for issues
Security is continuously reviewed as the product evolves.
What data we collect
We only collect data needed to run the product.
This includes:
Account and billing details
Keywords, domains, competitors, and tracking settings
Tracking results and historical performance data
We do not sell your data or use it for advertising.
How your data is used
Your data is used only to:
Run SERP tracking and AI visibility analysis
Show reports and historical trends
Maintain product accuracy and reliability
Provide support and billing
Data is separated by account and workspace.
Data retention
As long as your account is active:
Your data remains available
Tracking continues normally
If you cancel your account:
Access is disabled
Tracking stops
Data is kept for a limited time in case you need reactivation or support
After that period, data is permanently deleted.
You can request earlier deletion by contacting support.
Data deletion & exports
You can request:
Account deletion
Data deletion
Data exports can be done within the app
Requests are handled by support. We may need to verify account ownership before processing.
Who can access your data
Only authorized Keyword.com employees can access production systems, and only when necessary for:
Customer support
System maintenance
Investigating technical or security issues
All access is restricted and logged.
Third‑party services
We use trusted third‑party providers for things like:
Cloud infrastructure
Payments and billing
Keyword and Search Term related metrics
These providers:
Only receive the data needed to deliver their service
Are contractually required to protect customer data
Compliance
Keyword.com follows applicable data protection regulations, including GDPR principles.
This includes:
Processing data lawfully
Masking all personal information when working with Third-Parties
Limiting data collection to what’s necessary
Respecting user rights around access and deletion
Reporting a security or privacy issue
If you believe there is a security or privacy issue, contact support as soon as possible so we can investigate.
Best practices
To keep your account secure:
Use strong, unique passwords
Only share access when needed
Regularly review active users
Remove access for users who no longer need it
For legal terms and full details, refer to our Privacy Policy.